Using your wax melts
What are wax melts?
Wax melts are scented wax shapes you warm in a wax warmer (burner). As the wax melts it releases fragrance. There's no wick and no open flame on the wax itself.
How do I use them?
Snap off one or two segments and place them in the dish of your warmer. Switch it on, or light a tealight if you use a tealight burner, and let the wax melt. When the scent fades, switch off, let the wax set completely, then pop it out and add fresh pieces.
How long does the scent last?
It depends on your warmer and room size, but each piece usually gives you many hours of fragrance across several melts.
What wax do you use?
Our melts are poured in soy wax and coloured with cosmetic-grade mica.
Safety
- Never leave a lit or switched-on warmer unattended.
- Keep warmers, melts and room sprays out of reach of children and pets.
- Wax melts look like treats but are not edible.
- Use your warmer on a stable, heat-resistant surface away from anything flammable, draughts and curtains.
- Don't move the warmer while the wax is liquid, and never add water to hot wax.
- Use in a well-ventilated room. If you have pets, birds or anyone sensitive to fragrance at home, keep the room aired and the warmer out of their space.
- Follow your warmer manufacturer's instructions, including the recommended tealight size.
Room sprays
How do I use the room spray?
Shake well and spray into the air, away from your face. If you'd like to spritz fabrics, test on a hidden spot first. Not for use on skin, and not to be sprayed near flames or onto polished furniture.
Orders & delivery
When will my order ship?
Melts are made in small batches. In-stock items and made-to-order items are usually ready within 1–5 business days. See our Shipping Policy for details.
Will they melt in the post?
Wax can soften in hot weather. On very hot days we may hold your order for a cooler dispatch day so it arrives in good shape. If your order arrives damaged, please get in touch.
How should I store my melts?
Keep them in their packaging, somewhere cool and out of direct sunlight, to protect the colour and scent.
Can I return my order?
Because our products are scented and handmade, we can't accept change-of-mind returns, but your rights under Australian Consumer Law always apply. See our Refund Policy.
Still have a question?
We'd love to help. Contact us here.